PRIVACY POLICY Last updated: August 14, 2026 TS CONSULT LTDA values privacy, security, and transparency in the processing of personal data. This Privacy Policy explains how we collect, use, store, share, and protect information relating to website visitors, company representatives, clients, suppliers, business partners, and other individuals who interact with us. This Policy applies to the website www.tscimport.com.br, the Offer Center, and other digital channels managed by TS Consult. 1. IDENTIFICATION OF THE DATA CONTROLLER TS CONSULT LTDA Trade name: TS CONSULT Brazilian Corporate Taxpayer ID (CNPJ): 44.595.415/0001-20 Address: Rua José Quintino Pereira, 328, Room 02, Mailbox 04, Itajuba, Barra Velha, State of Santa Catarina, ZIP Code 88390-000, Brazil Email for privacy-related matters: comercial@tscimport.com.br For personal data processing carried out in connection with its own activities, TS CONSULT LTDA acts as the data controller pursuant to Brazilian Federal Law No. 13,709/2018 — the Brazilian General Data Protection Law (Lei Geral de Proteção de Dados Pessoais — LGPD). 2. DATA WE MAY COLLECT Depending on how individuals interact with the website and our services, we may collect: 2.1. Identification and contact information full name; job title or role; email address; telephone and WhatsApp number; city, state, and country; company with which the individual is associated; CNPJ, corporate name, and commercial information about the company. 2.2. Data related to commercial requests materials and raw materials requested; type, application, manufacturing or conversion process, and technical specifications; grade, reference, petrochemical company, or reference brand; quantity, purchasing frequency, and destination port; comments, documents, and additional information submitted; history of requests, proposals, negotiations, and services provided. 2.3. Technical and browsing data IP address; device type, browser, and operating system; pages accessed; date, time, and duration of visits; source of access; interactions with links, buttons, and website features; identifiers and information collected through cookies and similar technologies. 2.4. Communications We may record information exchanged by email, WhatsApp, forms, telephone, or other channels used in our business relationship, in accordance with applicable law. TS Consult does not intentionally request sensitive personal data through the website. Please do not submit this type of information through free-text fields or attached documents. 3. HOW WE COLLECT DATA Data may be collected: when a visitor completes forms or uses the Offer Center; when an individual requests an analysis, quotation, research, or assistance; when an individual contacts us by email, telephone, WhatsApp, or WeChat; during negotiations and business relationships; through cookies, analytics tools, and browsing technologies; through public sources, business partners, or representatives, when permitted by law. 4. PURPOSES OF PROCESSING We may use personal data to: receive, record, and assess commercial requests; identify the needs of the requesting company; research suppliers, petrochemical companies, materials, and international conditions; prepare and present quotations, proposals, and analyses; contact the requesting party; send confirmations, notices, and updates regarding requests; conduct negotiations and support import operations; maintain a history of the business relationship; provide support and respond to inquiries; prevent fraud, abuse, and security incidents; improve the operation, content, and user experience of the website; produce metrics and statistical analyses; comply with legal, regulatory, tax, and contractual obligations; exercise rights in administrative, judicial, or arbitration proceedings; send institutional and commercial communications related to TS Consult’s activities, while respecting the recipient’s rights. 5. LEGAL BASES FOR PROCESSING Depending on the circumstances, personal data may be processed based on: the data subject’s consent; the performance of an agreement or procedures preliminary to entering into an agreement; compliance with a legal or regulatory obligation; the regular exercise of rights; the legitimate interests of TS Consult or third parties, subject to the data subject’s rights and reasonable expectations; credit protection, when applicable. When processing is based on consent, the data subject may withdraw that consent through the channels indicated in this Policy. Withdrawal shall not affect the lawfulness of processing carried out before consent was withdrawn. 6. OFFER CENTER Information submitted through the Offer Center is used to understand the demand, record the request, research potential supply opportunities, conduct commercial communications, and follow up on the service provided. Submitting a request does not guarantee availability, price, credit approval, supply, completion of a transaction, or engagement of services. Commercial information shall only be shared with potential suppliers and partners when necessary to assess or fulfill the request. The user represents that they are authorized to provide the personal and company data entered in the form. 7. DATA SHARING To the extent necessary, TS Consult may share data with: hosting, technology, storage, and security companies; Wix and providers of applications integrated into the website; email, communication, CRM, and automation platforms; Google and analytics tools, subject to consent when required; international suppliers, petrochemical companies, representatives, and business partners; customs brokers, freight forwarders, carriers, insurance companies, and service providers involved in potential transactions; consultants, accountants, attorneys, and auditors; public authorities, when required by law or pursuant to a valid request. TS Consult does not sell personal data. Data is shared only for legitimate purposes compatible with this Policy and when necessary for the intended relationship or transaction. 8. INTERNATIONAL DATA TRANSFERS Due to TS Consult’s international operations and its use of global technology providers, certain data may be processed or stored in other countries. Professional and commercial information may also be shared internationally when necessary to research suppliers, obtain proposals, conduct negotiations, or carry out a transaction. TS Consult seeks to adopt reasonable measures to protect data in connection with international transfers, in accordance with applicable law. 9. COOKIES AND SIMILAR TECHNOLOGIES The website uses cookies and similar technologies to: enable essential functions; preserve security and stability; understand the use and performance of website pages; improve the browsing experience; measure visits and interactions; support communication and marketing initiatives, when authorized. Non-essential cookies shall be used in accordance with the choices made through the consent banner. Visitors may accept, reject, or change their preferences through the privacy controls available on the website. Rejecting non-essential cookies does not prevent access to the website’s main content, but it may limit certain features and reduce the accuracy of analytics. 10. GOOGLE ANALYTICS Subject to consent when applicable, the website may use Google Analytics to understand website visits, pages viewed, traffic sources, devices, and interactions. This information is used to evaluate and improve the website. Data processing performed by Google is also subject to that provider’s own terms and privacy policies. 11. DATA STORAGE AND RETENTION Data shall be retained for as long as necessary to: fulfill the purposes described in this Policy; maintain the history of the business relationship; comply with legal, regulatory, or contractual obligations; preserve evidence; exercise or defend legal rights; prevent fraud and security incidents. After the applicable purpose or retention period has ended, data may be deleted, anonymized, or retained in the circumstances permitted by law. 12. SECURITY TS Consult adopts reasonable administrative and technical measures to protect personal data against unauthorized access, loss, alteration, disclosure, or improper destruction. No system is completely immune to risk. If a relevant incident is identified, appropriate containment, investigation, and notification measures shall be taken in accordance with applicable law. 13. DATA SUBJECT RIGHTS Under the LGPD, data subjects may request, when applicable: confirmation of the existence of processing; access to their data; correction of incomplete, inaccurate, or outdated data; anonymization, blocking, or deletion of unnecessary or excessive data or data processed in violation of the law; data portability, subject to applicable regulations; information about data sharing; information about the possibility of refusing consent and the consequences of such refusal; withdrawal of consent; deletion of data processed based on consent, except where retention is permitted by law; objection to processing carried out in violation of applicable law; review of automated decisions, when applicable. To protect the data subject, TS Consult may request sufficient information to confirm the requester’s identity before responding to a request. 14. COMMERCIAL COMMUNICATIONS TS Consult may send communications relating to requests, services, opportunities, and content relevant to a professional or business relationship. Recipients may opt out of promotional communications at any time. Messages necessary to fulfill requests, perform agreements, or comply with obligations may continue to be sent for as long as necessary. 15. CHILDREN’S AND ADOLESCENTS’ DATA TS Consult’s services are intended for companies and professionals. We do not intentionally collect personal data from children or adolescents through the website. If the improper processing of this type of data is identified, measures may be taken to delete it. 16. THIRD-PARTY WEBSITES AND SERVICES The website may contain links to platforms and pages operated by third parties. TS Consult does not control the privacy practices of these environments. We recommend that visitors review the respective policies of each service before providing personal data. 17. CHANGES TO THIS POLICY This Policy may be updated to reflect changes to the website, services, technologies used, or applicable laws. The current version shall always be available on this page together with its last updated date. 18. CONTACT Questions, requests, or inquiries regarding privacy and data protection may be sent to: TS CONSULT LTDA Email: comercial@tscimport.com.br Suggested subject line: Privacy and Data Protection